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MENTAL MODEL OF MOBILE APPLICATION FOR ELDERLY

Authors: Aryanto Bin Taharuddin and Aslina Baharum

 

Abstract:

In this research paper, it will explore the issues regarding the elderly mobile phone users, what the factors lead to the limitations of using the mobile applications. Besides, this paper also tells about mental model, what is it means and how we are going to assess a mental model by using a few methodologies that act as approach to solving the problem faced by elderly when using particular mobile application. Moreover, mental model will work as a vital element in this research because it will affect the interface design that we want to develop later. Hence, this research will be an age-related matter as it will only focus on what are the elderly expect in interface design so that hopefully it will increase the elderly’s usability and learnability when using a mobile application.