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PC Maintenance

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COMPUTER TECHNOLOGY MANAGEMENT SECTOR

Section of Computing

Section of Support Services

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Manage the procurement, the distribution and maintenance of computer hardware and software of the university.

Providing support services related to ICT according to the needs and direction of the university.

  Activities

Activities 

  • To manage centralize procurement of PC and software.
  • To ensure the above specification caters the requirement of all departments.
  • To provide advisory services on computers and devices technology to all departments.
  • Managing the requirements of computer laboratory for teaching and learning.
  • Managing the universities assets (computer) centrally.
  • To manage and ensure all computer hardware and devices are maintained.
  • To ensure all computers (Desktop / Notebook) are equipped with centralized antivirus software.
  • To ensure all related services comply with Service Level Agreement (SLA).
  • To manage the implementation of centralized computer disposal.
  • To identify and solve all hardware issues from customer complaints.
  • To manage and monitor the performance of each supported system.
  • Managing the ICT support services to all staffs and students.
  • Manage the requirements of teaching and learning aids such as projectors and related equipment.
  • To ensure the staff attendance recorders equipment always in proper function.

 

  • For more information, please contact us at 088-320000, ext : 613100 / 613037 / 613035
  • E-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.