Quality Management Division
- Introduction
- Organisation Chart
- Client Charter
- Shared Values
- Tagline
- Daily Routine
- Strategy Mapping
- Key Performance Indicator [KPI]
- Functions and Activities to Achieve Objectives
- Action Plan 2017/2018
- Appendix 1 : Terms of Reference for BPQ Representative
- Appendix 2 : Terms of Reference for BPQ Meeting
- Risk Management Plan
- 10 Checklist Items of the Implementation of UMS Good Governance
