CENTRE FOR CO-CURRICULUM AND STUDENT DEVELOPMENT CLIENT CHARTER
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Issuing a letter of approval for UMS-SPRINT activities within seven (7) working days after receiving a complete application.
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Taking actions on complaints/ inquiries (e-Response) received within seven (7) working days.
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Process the financial affairs of staff, students, suppliers and teaching staff within seven (7) working days after receiving complete information.
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Process equipment acquisition, venue rental and stock item requests no later than five (5) working days.
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Issuance of appointment letters to teaching staff seven (7) days after attending the Training of Trainer workshop.
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Issuing lecture information seven (7) days before the semester begins.
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Displays the academic calendar seven (7) days before the semester begins.
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Process lecture room/ tutorial room reservations within five (5) days from the date of received complete reservation.